Agency Operations

COVID-19 Announcement – April 3, 2020

We wanted to provide you with updated information regarding BBBS’ agency operations as we monitor and adjust to the evolving COVID-19 situation.

OFFICE CLOSURE: In accordance with the City’s and County’s ‘Shelter in Place’ orders, our physical offices will remain closed through Monday, May 4th. We’ll continue to monitor the situation and provide updates should we decide to alter this plan.

Between now and May 4th we will NOT be receiving visitors at our building, however messages may be left on our main phone line at 512-472-5437. Messages will be routed to administration staff who will return calls in a timely manner. No in-person meetings will be conducted in our facility between now and May 4th.

WORKING REMOTELY: We are still continuing to offer our services and support our matches remotely, with staff maintaining usual workloads. Our team is available by email and phone.

MAIL: We are also checking and receiving mail regularly. This has not changed.

MEETINGS/EVENTS: All in-person meetings managed or hosted by BBBS will be canceled, postponed, or conducted virtually between now and May 4th. Our major fundraising events are still moving forward, and they are as important now as they have ever been.

BOWL FOR KIDS: Bowl for Kids will be a virtual event this year! Event information and registration links can be found at BowlforKidsAustin.org

RECRUITMENT: We have a significant need for more volunteers to become Big Brothers and Big Sisters. The application process can be handled online and we are encouraging people to start the process now so that they can be that much closer to being matched once restrictions on in-person meetings are lifted.

QUESTIONS/UPDATES: We’ll continue to monitor the coronavirus situation and make decisions and updates as things progress.

More specific information about how we are handling program inquiries, enrollment, volunteering, and supporting active matches, can be found on Big Brothers Big Sisters’ blog.

CONTACT US: As always, if you have questions about any BBBS-related activities or about your match, please reach out to your Match Support Specialist or another member of our team.

Thank you!

–Big Brothers Big Sisters of Central Texas

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