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At Big Brothers Big Sisters, we’re always looking for talented, dedicated people who believe in the power of role models and the potential of children.

One of the most rewarding ways to get involved with Big Brothers Big Sisters is to work with us. A career with Big Brothers Big Sisters is an opportunity to merge your talents and personal values with your desire to make a difference.

Every day, we are changing the perspectives of children and enabling them to see the world around them in a more positive light. With that newfound point of view, they can see their potential more clearly and dream bigger about their future. Our success is a result of committed and inspired employees, working together to make a lasting impact on America’s youth, schools, and communities.

TITLE: Programs Intern – Fall 2019

DEPARTMENT: Programs

ABOUT BBBS: In 2018, Big Brothers Big Sisters of Central Texas provided more than 60,000 hours of one-to-one mentoring to 1,000 children in Central Texas. For more than 45 years, we have matched and supported children, ages 6-18, with supportive adult mentors who build friendships and offer encouragement and support to each child.

INTERNSHIP DESCRIPTION: The Programs Team of BBBSCTX is seeking interns for the fall 2019 semester who can work approximately 10-15 hours per week. This position will work closely with our Customer Relations, Enrollment and Match Support staff and supervisors as well as VP of Programs to help support BBBS matches and programmatic activities.  This is an unpaid internship, but is an exceptional opportunity to gain experience in youth development and child/family services at a nationally-recognized non-profit. We will work with your institution to give you academic credit for your experience.

RESPONSIBILITIES: Specific responsibilities may include (but are not limited to):

  • Lead and support agency match activities – Sister 2 Sister, Brother 2 Brother, Youth Activity Center, agency events, etc.
  • Research, identify and develop match resource list, including contacts with partner agencies
  • Create, edit & distribute match newsletter, events and communications
  • Assist program staff in creating or updating match letters and document templates
  • Assist Customer Relations team in conducting reference checks and managing BBBS participant files and documentation
  • Assist Enrollment team in providing pre-match volunteer training, running background checks and enrollment/matching of participants
  • Assist Match Support team in communicating with matches, providing resources and activities, documenting communications and match progress, etc.
  • Provide support to BBBS Big Futures program (mentoring matches for mentees who have graduated high school)
  • Other duties as assigned

QUALIFICATIONS: Applicant must be a recent graduate or student working toward a degree in Social Work, Sociology, Child Development, Human Services or related field with:

  • Exceptional written and verbal communications skills with attention to detail
  • Ability to organize time, set priorities and meet deadlines
  • Attention to detail and accuracy
  • Strong computer skills (Email, Word, Excel, PowerPoint)

HOW TO APPLY: Please email cover letter and resume to jobs@bigmentoring.org by Aug 2, 2019. Subject line should read “Programs Internship”. No phone calls, please.

Gala Manager

JOB TITLE: Gala/Sales Manager

DEPARTMENT: Development

REPORTS TO: Vice President of Development

SUMMARY: The Gala/Sales Manager position is a fundraising position.  If you do not have any fundraising experience with a non-profit organization or outside sales experience, you will not be considered.

The Gala/Sales Manager is responsible for gala event fundraising equal to about $1m annually, soliciting sponsorships, working with committees and volunteers to solicit support for the Ice Ball Gala. Additional responsibilities include staffing planning committees and interacting with and engaging volunteers in event activities.

The Gala/Sales Manager develops strategies for integrating events and event donors into development initiatives and reports to the Vice President of Development; occasionally supervises seasonal interns; works as part of a five-person development team with other staff specializing in grants, smaller events, major individual giving, data management, etc; ensures that productivity expectations, customer service and compliance standards are maintained; and abides by the organization’s mission and core values in performing job duties.

DUTIES AND RESPONSIBILITIES: Manage and lead all Gala event fund development:

  • Ice Ball 2020/2021 – directly responsible for all gala fundraising of $900,000 to $1,000,000
  • Assist in identifying Gala leadership for the next fiscal year (2021)
  • Directly responsible for all Gala logistics
  • Follow all best practices

The Gala/Sales Manager organizes and coordinates the Ice Ball Gala for assigned area of responsibility.

In conjunction with the Vice President of Development and other senior leadership, the Gala/Sales Manager will:

  • Develop effective strategies and support leadership efforts to achieve the fundraising and goals for the Ice Ball Gala,
  • Partner with the leadership team to enhance community visibility, establish donor relations, etc.,
  • Participate in creating the annual gala plan and budget and integrating it into the overall Development annual plan,
  • Provide oversight of the gala budget, including goal setting and goal attainment to ensure gala success and growth,
  • Develop and maintain an annual gala events calendar,
  • Prepare an annual gala audit report.

 

The Gala/Sales Manager is responsible for all aspects of gala planning, to include:

  • Creating parameters and purpose,
  • Creating and adhering to an accurate timeline,
  • Providing periodic progress reports on underwriting, revenue raised vs. goal, pledges vs. goal, sponsorships secured and ticket sales,
  • Working with volunteer leadership,
  • Securing entertainment/speaker and making necessary travel or hotel arrangements,
  • Collaborating with Vice President of Marketing on pre-event publicity,
  • Interacting professionally with staff, event chairs and committee members,
  • Assisting in design of invitations and in the layout of the event program,
  • Securing venues and food/beverage in compliance with agency policy,
  • Working collaboratively with venue security staff to assess event security needs,
  • Securing decorations and/or centerpieces,
  • Assisting in the procurement of auction and/or raffle items and filing for any necessary permits,
  • Assisting Development Associate in generating accurate mailing lists, seating charts and name tags.

 

The Gala/Sales Manager is responsible for all aspects of post-event activities, to include:

  • Performing analysis and report of attendance and financial goals,
  • Completing verification of invoices and ensuring timely payment of invoices,
  • Collaborating with Marketing on post-event publicity,
  • Proposing and implementing changes to events based on post-event analysis, research, and changing needs of the organization,
  • Securing gifts for chairs and speakers, as appropriate.

 

Additional responsibilities include:

  • Cultivating donor relationships relating to Special Events,
  • Building effective and trustworthy relationships with staff, major donors, board members and community leaders,
  • Keeping current on changing trends in special events and adjust programs and strategies as needed,
  • Ensuring compliance with the standards established by the Association of Fundraising Professionals,
  • Managing volunteer committees that support the gala,
  • Maintaining accurate records relating to gala activities,
  • Representing the organization at meetings, community events, conferences, and fundraising events, as appropriate,
  • Other related duties as assigned.

 

 SUPERVISORY RESPONSIBILITIES:

  • This job has no supervisory responsibilities except for occasional seasonal interns.

 QUALIFICATIONS:

Bachelor’s degree (B.A.) from four-year college or university. Two (2) to four (4) years experience fundraising for a non-profit organization, or proven track record in outside sales. Working knowledge of Raiser’s Edge and Microsoft Office preferred. In addition, applicant must have:

  • Ability to pass a criminal background check as conducted by the agency.
  • Automobile, valid driver’s license and state required automobile insurance minimums.
  • Ability to work flexible hours including evenings and weekends. Local travel (Austin & surrounding areas) is 60% of work time.
  • Ability to travel within and outside organization’s region as job dictates.
  • Understanding of the key indicators of a successful event and the implications of actions and decisions on the success of an event.
  • Ability to translate strategies and plans into budgets and actions.
  • Ability to identify viable and sustainable special event expansion opportunities.
  • Ability to effectively prepare or review written acknowledgement letters, contracts and proposals.
  • Ability to earn the confidence of a wide range of internal and external constituents.
  • Effective leadership capabilities; ability to mentor and coach volunteers.Effective analytical skills.
  • Ability to manage intense stress with multiple competing priorities while maintaining a positive attitude.
  • Ability to find humor in day-to-day challenges while being flexible and focused on solutions.
  • Ability to manage detail and complexity, handle a variety of tasks simultaneously, and work under pressure.
  • Ability to effectively represent the organization publicly to the media.
  • Ability to speak effectively in a public or group setting.
  • Ability to be discrete and safeguard confidential information.
  • Ability to lead, manage, direct, and motivate diverse groups of people, and possess the skills to delegate tasks and supervise volunteers.

BBBS is an equal opportunity employer.

BBBS Employment Application can be downloaded here: http://www.bigmentoring.org/atf/cf/{E2727761-F386-4B5B-8560-6B52B33C44B7}/BBBS Job Application.doc

 APPLY BY: 10-30-19

Please send all applications to lportley@bigmentoring.org

Events Coordinator

JOB TITLE: Events Coordinator

DEPARTMENT: Development

REPORTS TO: Vice President of Development

SUMMARY: The Events Coordinator position is a full-time (30 hours/week) fundraising position, which is eligible for benefits.

The Events Coordinator is responsible for special event fundraising equal to about $250,000 annually, soliciting sponsorships and working with committees and volunteers to solicit support for events. Additional responsibilities include staffing planning committees, interacting with and engaging volunteers in event activities.

The Events Coordinator develops strategies for integrating events and event donors into development initiatives and reports to the Vice President of Development; occasionally supervises seasonal interns, and works as part of a five-person development team with co-workers specializing in grants, an annual $1M gala, major individual giving, data management, etc. The Events Coordinator ensures that productivity expectations, customer service and compliance standards are maintained, and abides by the organization’s mission and core values in performing job duties.

DUTIES AND RESPONSIBILITIES: Manage and lead all fund development for Bowl For Kids, promotional and third-party events :

  • Bowl For Kids 2019 – responsible for fundraising $150,000
  • Ice Ball 2019 – responsible for supporting event logistics and a portion of fundraising for The BIG After after-party
  • Third-party, promotional and other events – $75,000
  • Total 2019 Event Budget: $225,000
  • Directly responsible for all non-gala event logistics
  • Follows all best practices

The Events Coordinator organizes and coordinates events for assigned area of responsibility.

In conjunction with the Vice President of Development and other senior leadership, the Events Coordinator will:

  • Develop effective strategies and supports leadership efforts to achieve the fundraising and goals for special events,
  • Partner with the leadership team to enhance community visibility, establish donor relations, etc.,
  • Participate in creating the annual special events plan and budget which is integrated into the overall Development annual plan,
  • Provide oversight of the special events budget, including goal setting and goal attainment, to ensure each event’s success and growth,
  • Assist in developing and maintaining an annual special events calendar,
  • Coordinate with the Vice President of Development to prepare an annual special events audit report.

 

The Events Coordinator takes responsibility for all aspects of special events planning, including:

  • Creating the parameters and purpose of each event,
  • Creating and adhering to an accurate time line for each event,
  • Providing periodic progress reports on underwriting, revenue raised vs. goal, pledges vs. goal, sponsorships secured and ticket sales,
  • Working with volunteer leadership,
  • Securing entertainment/speaker and making necessary travel or hotel arrangements,
  • Collaborating with Vice President of Marketing on pre-event publicity,
  • Interacting professionally with staff, event chairs and committee members,
  • Assising in design of invitations and in layout of the event programs,
  • Securing venues and food/beverages in compliance with agency policy,
  • Working collaboratively with venue security staff to assess security needs,
  • Securing decorations and/or centerpieces,
  • Assisting in the procurement of auction and/or raffle items and filing for any necessary permits,
  • Assisting Development Associate in generating accurate mailing lists, seating charts and name tags.

 

The Events Coordinator is responsible for all aspects of post-event activities, including:

  • Performing analysis and reporting of attendance and financial goals,
  • Completing verification of invoices and ensuring timely payment of invoices,
  • Collaborating with Marketing on post-event publicity,
  • Proposing and implementing changes to events based on post-event analysis, research, and changing needs of the organization,
  • Securing gifts for chairs and speakers, as appropriate,
  • Cultivating donor relationships relating to Special Events,
  • Building effective and trustworthy relationships with staff, donors, board members and community leaders,
  • Keeping current on changing trends in special event and adjusting programs and strategies as needed,
  • Ensuring compliance with the standards established by the Association of Fundraising Professionals,
  • Managing volunteer committees that support special events,
  • Maintaining accurate record-keeps relating to special event activities,
  • Representing the organization at meetings, community events, conferences, and fundraising events as appropriate,
  • Other related duties as assigned.

 

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities except for occasional seasonal interns.

 

QUALIFICATIONS:

Bachelor’s degree (B.A.) from four-year college or university. One (1) to two (2) years of work experience. Working knowledge of Raiser’s Edge and Microsoft Office preferred. Applicant must have:

  • Ability to pass a criminal background check as conducted by the agency,
  • An automobile, valid driver’s license and meet state required automobile insurance minimums,
  • Ability to work flexible hours including evenings and weekends,
  • Ability to travel within and outside organization region as job dictates,
  • Understanding of the key indicators of a successful event and the implications of actions and decisions on the success of an event,
  • Ability to translate strategies and plans into budgets and actions,
  • Ability to identify viable and sustainable special event expansion opportunities,
  • Ability to effectively prepare or review written acknowledgement letters, contracts and proposals,
  • Ability to earn the confidence of a wide range of internal and external constituents,
  • Effective leadership capabilities; ability to mentor and coach volunteers,
  • Effective analytical skills,
  • Ability to manage intense stress with multiple competing priorities while maintaining a positive attitude,
  • Ability to find humor in day-to-day challenges while being flexible and focused on solutions,
  • Ability to manage details and complexity, handle a variety of tasks simultaneously, and work under pressure,
  • Ability to effectively represent the organization publicly to the media,
  • Ability to speak effectively in a public or group setting,
  • Ability to be discrete and safe guard confidential information,
  • Ability to lead, manage, direct, and motivate diverse groups of people
  • Possess the skills needed to delegate and supervise volunteers.

BBBS is an equal opportunity employer.

BBBS Employment Application can be downloaded here: http://www.bigmentoring.org/atf/cf/{E2727761-F386-4B5B-8560-6B52B33C44B7}/BBBS Job Application.doc

 APPLY BY: 10-30-19

Please send all applications to lportley@bigmentoring.org

JOB TITLE: Bilingual Enrollment Specialist

DEPARTMENT: Enrollment

REPORTS TO: Enrollment Supervisor

SUMMARY: Big Brothers Big Sisters of Central Texas seeks a qualified and talented individual for a full-time, non-exempt position as Bilingual Enrollment Specialist.

Under the direction of the Enrollment Supervisor, the Bilingual Enrollment Specialist is responsible for providing high-level customer service throughout the effective implementation of the volunteer and child enrollment and matching process.  These functions will be conducted in accordance with the Big Brother Big Sister brand and associated volunteer options.  The successful incumbent will produce positive outcomes in the following areas: volunteer yield and processing time; youth yield; youth/parent processing time and customer satisfaction.

 DUTIES AND RESPONSIBILITIES:

  • Conduct volunteer enrollments, including individual orientations, interviews, assessments and completion of all other enrollment processes.  Determine if home visits are necessary and complete as indicated.
  • Conduct client enrollments including parent/child interviews, child safety education, assessments and other enrollment processes.  Assess and refer families for alternative or additional services as needed.
  • Ensure high-level proficiency in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.  Identify child safety issues for volunteers, children and their families.
  • Identify and eliminate any barriers interfering with the completion of the enrollment process.
  • Review and follow-up on volunteer references as appropriate to ensure completion of reference process.  Immediately bring to the attention of supervisor concerns regarding reference information, which may influence the volunteer enrollment process.
  • Conduct volunteer and client reassessments/updates as indicated.
  • Review all enrollment information and assessments and make recommendations for participation in the program based on this information.   Assess and apply factors contributing to a successful match.  Effectively align volunteer interests and qualifications with our service options.
  • Enter customer/client information into the database as information is gathered and maintain accurate paperwork according to BBBSA and agency standards.
  • Submit timely and comprehensive reports and recommendations for participation in the BBBS Central Texas program to supervisor based upon assessments of each individual volunteer. Collaborate with supervisor when deemed necessary to further explore enrollment decisions.  Obtain additional information to aid decision-making process as needed.
  • Determine matches between children and adults and provide completed files and associated paperwork to supervisor.
  • Follow process through to next point of contact and collaborate with other service delivery staff to ensure smooth transition among functions.
  • Make recommendations to Match Support Specialist for training and support needs.
  • Provide support at agency events as needed.
  • Lead volunteer training.

 

SUPERVISORY RESPONSIBILITIES:

  • This job has no supervisory responsibilities.

 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate will:

  • Possess exceptional written and oral communication skills
  • Reflect solid customer service through in-person, telephone and electronic communications
  • Have experience working with diverse populations and the ability to relate well in multicultural environments
  • Be highly organized and able to execute multiple projects simultaneously while delivering exceptional customer service to clients and volunteers
  • Have ability to form and sustain appropriate child and adult volunteer-based relationships based on positive youth development and volunteer satisfaction
  • Effectively assess and execute the following relational support skills: guiding, supporting, confronting, advising and/or negotiating
  • Possess ability to represent the agency professionally and effectively
  • Be able to work effectively with other departments and staff within the agency – including troubleshooting, dispute resolution, and negotiations – to ensure a positive and efficient experience for both clients and volunteers being served by the agency
  • Be able to work flexible hours to meet customer/client needs. Some evening and/or weekend hours are required.
  • Be able to work in an office environment as well as to travel to local communities and neighborhoods to perform home visitation as necessary
  • Bilingual proficiency in Spanish (required)

Minimum Bachelor’s degree in social services, human resources or related field. Experience working with both children and adult populations; specific assessment, intake or interview experience preferred. Bilingual ability in Spanish is required. Proficiency in Microsoft Office, including Word, Excel and Access is desired. Must have car, valid driver’s license and meet state required automobile insurance minimums. Must be able to pass a criminal background check as conducted by the agency.

BBBS is an equal opportunity employer.

BBBS Employment Application can be downloaded here: http://www.bigmentoring.org/atf/cf/{E2727761-F386-4B5B-8560-6B52B33C44B7}/BBBS Job Application.doc

 

APPLY BY: 11/1/2019

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