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At Big Brothers Big Sisters, we’re always looking for talented, dedicated people who believe in the power of role models and the potential of children.

One of the most rewarding ways to get involved with Big Brothers Big Sisters is to work with us. A career with Big Brothers Big Sisters is an opportunity to merge your talents and personal values with your desire to make a difference.

Every day, we are changing the perspectives of children and enabling them to see the world around them in a more positive light. With that newfound point of view, they can see their potential more clearly and dream bigger about their future. Our success is a result of committed and inspired employees, working together to make a lasting impact on America’s youth, schools, and communities.

DESCRIPTION

The Programs Team of BBBSCTX is seeking interns who can work approx. 10-15 hours per week during the Fall Semester. Interns will work closely with our Customer Relations, Enrollment and Match Support staff and Directors as well as the VP of Programs to help support BBBS matches and programmatic activities.  This is an unpaid internship, but it is an exceptional opportunity to gain experience in youth development and child/family services at a nationally-recognized non-profit. We will work with your institution to provide academic credit for your experience.

Local candidates only.

RESPONSIBILITIES:

Specific responsibilities may include (but are not limited to):

  • Assist Customer Relations team in conducting Volunteer and Family inquiries
  • Lead and support agency match activities – Sister 2 Sister, Brother 2 Brother, Youth Activity Center, agency events, etc.
  • Research, identify and develop match resource list, including contacts with partner agencies
  • Creating, editing and distributing match newsletter, events and communications
  • Conducting reference checks for Volunteers
  • Managing BBBS participant files and documentation
  • Assist in providing Volunteer Information Sessions, and pre-match volunteer training
  • Assist in Recruitment efforts, which includes participating in recruitment events
  • Other duties as assigned

QUALIFICATIONS:

Applicant must be a recent graduate or student working toward a degree in Social Work, Sociology, Child Development, Human Services or related field.

  • Exceptional written and verbal communications skills, and attention to detail
  • Ability to organize time, set priorities, and meet deadlines
  • Attention to detail and accuracy
  • Strong computer skills (Email, Word, Excel, PowerPoint)

HOW TO APPLY

Please email cover letter and resume to jobs@bigmentoring.org    Subject line should read “Programs Internship”.

Please, no phone calls.

REPORTS TO: Director of Match Support

 SUMMARY: Big Brothers Big Sisters of Central Texas seeks a qualified and talented individual for a full-time, non-exempt position as a Match Support Specialist. The primary function of this position is to provide match support to ensure child safety, positive impacts for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers.

 DUTIES AND RESPONSIBILITIES:

  • Continually assess the match relationship focusing on: child safety, match relationship development, positive youth development and volunteer satisfaction. Real and/or potential problems and barriers are identified, addressed and resolved as early as possible. Match support is provided on a frequency according to BBBS Standards, at a minimum
  • Assess and provide for individual training needs, information and support needs for each match participant to assure a positive youth development experience for the child, and successful and satisfying experience for the volunteer
  • Ensure high-level expertise in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function
  • Develop strategic interventions to identify and strengthen match relationships that may require extra support
  • Develop, promote and implement individual and group match activities to support ongoing volunteer involvement with the child and agency affiliation through individualized recognition, annual events, and reengagement strategies
  • Effectively administer all outcomes surveys with match participants and accurately track data; Complete all paperwork and documentation necessary for fulfilling grant requirements
  • Conduct exit interview by phone with all parties at match closure. Assess reasons for match closure and re-match potential
  • Share with development and/or marketing staff potential match stories or partnership opportunities as discovered through participant employers and affiliations
  • Identify and promote re-engagement of volunteers as Bigs, board members, and donors
  • Consult with other service delivery staff and/or supervisor as appropriate.

 SUPERVISORY RESPONSIBILITIES:

  • This job has no supervisory responsibilities.

 QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate will:

  • Possess exceptional written and oral communication skills
  • Reflect solid customer service through in-person, telephone and electronic communications
  • Have experience working with diverse populations and the ability to relate well in multicultural environments
  • Be highly organized and able to execute multiple projects simultaneously while delivering exceptional customer service to clients and volunteers
  • Have ability to form and sustain appropriate child and adult volunteer-based relationships based on positive youth development and volunteer satisfaction
  • Effectively assess and execute the following relational support skills: guiding, supporting, confronting, advising and/or negotiating
  • Possess ability to represent the agency professionally and effectively
  • Be able to work effectively with other departments and staff within the agency – including troubleshooting, dispute resolution, and negotiations – to ensure a positive and efficient experience for both clients and volunteers being served by the agency
  • Be able to work flexible hours to meet customer/client needs.
  • Be able to work in an office environment as well as to travel to local communities and neighborhoods to perform home visitation as necessary
  • Bilingual proficiency in Spanish preferred

Minimum Bachelor’s degree in social work, social services, human services or related field. LBSW or  Master’s degree in related field is a plus. Experience working with both children and adult populations; specific assessment, intake, interview or case manager / case management experience preferred. Bilingual ability in Spanish preferred. Proficiency in Microsoft Office; including Word, Excel and Access is desired. Must have car, valid driver’s license and meet state required automobile insurance minimums. Must be able to pass a criminal background check as conducted by the agency.

BBBS is an equal opportunity employer.

BBBS Employment Application can be downloaded at the link below.  Please email your completed application to Csnell@BigMentoring.org 

 APPLY BY: 6/30/2021

Big Brothers Big Sisters of Central Texas is accepting applications for one or more volunteers/interns to work with the agency’s Marketing Department 15-20 hours per weekInterns may specialize in one of the following areas, although the ability to work in more than one is an advantage: writing/editing, website management/digital communications, or social media.

This is a great opportunity to work with an established non-profit organization while gaining valuable marketing and communications experience. We can work with your school or institution to provide academic credit for your internship with BBBS.

Prefer local candidates.  Resumes without cover letters will not be considered.

Web Management/Digital Communications – Primary Responsibilities

  • Make regular updates, edits and changes to agency websites
  • Maintain information, photos, logos, videos and materials on online community calendars and platforms
  • Create and distribute materials and information electronically
  • Assist with the creation and distribution of email blasts, newsletters, and blog posts
  • Monitor website analytics
  • Conduct research and produce reports
  • Other projects as assigned

Must have a knowledge of, and experience with, WordPress.

Familiarity with SEO, web analytics, and Google Adwords is desirable

Social Media – Primary Responsibilities

  • Work with supervisor on the creation and implementation of a social media calendar
  • Manage the creation and distribution of social media content in accordance with brand guidelines and agency/dept. strategy and priorities
  • Monitor social media performance and analytics
  • Assist with the development and implementation of strategies to boost audience reach and engagement
  • Conduct research and produce reports

Writing/Editing – Primary Responsibilities

  • Write, edit and proofread stories, articles, press releases, and general agency information
  • Prepare copy/content for a broad range of print and electronic materials
  • Conduct research
  • Interview and interact with children, families, staff, volunteers, donors, community partners and others
  • Help organize photo shoots
  • Assist with organization of marketing materials, folders, samples
  • Assist with other projects as assigned

Skills:

  1. Strong knowledge of, and experience with, WordPress
  2. Experience producing, delivering and monitoring content across a range of social media platforms for a professional/business/nonprofit organization
  3. Working knowledge of Canva, Photoshop, and/or other design/photo editing software
  4. Exceptional writing, editing and proofreading skills
  5. Exceptional communication skills
  6. Strong organizational skills
  7. Attention to detail
  8. Project coordination skills
  9. Ability to take direction and to contribute ideas
  10. Familiarity with Facebook, Twitter, Instagram, Flickr, YouTube, Hootsuite

Desired Attributes

  1. Takes pride in producing excellent work
  2. Proactive problem-solver
  3. Follows through
  4. Demonstrates respect for others
  5. Responsible
  6. Dependable
  7. Kind
  8. Passionate about our mission

Please email a cover letter, resume and completed employment application to jobs@bigmentoring.org. Include exact job title in the subject line of your e-mail. No phone calls please. BBBS is an equal opportunity employer.

Resumes without cover letters will not be considered.

Big Brothers Big Sisters of Central Texas is accepting applications for a volunteer/intern to work with the agency’s Marketing Department 15 – 20 hours/week on a special project collecting, cataloguing, and organizing the agency’s historical information, photos, and materials as part of the agency’s 50th anniversary this year.

This is a great project for someone who has, or who is pursuing, a degree in history, library science, archival science, records management, museum studies or a similar field.

This is a great opportunity to work with an established non-profit organization while gaining valuable professional experience. We can work with your school or institution to provide academic credit for your internship with BBBS.

Local candidates only.  Resumes without cover letters will not be considered.

Primary Responsibilities

  • Obtain copies of newspaper articles and photos from the Statesman’s archives
  • Obtain photos, stories, testimonials and other materials from former and current volunteers, community partners, staff members, board members and donors
  • Organize and catalogue all digital and physical materials
  • Edit and format photos and videos
  • Write articles, emails, and reports
  • Other tasks as assigned

Skills:

  1. Exceptional organizational skills
  2. Exceptional communication skills
  3. Passion for people, history, stories and ideas
  4. Strong interpersonal skills. Good at working with, and connecting with, others
  5. Strong writing, editing and proofreading experience
  6. Working knowledge of design/photo formats, editing processes, and software
  7. Attention to detail
  8. Project coordination skills
  9. Ability to take direction and contribute ideas
  10. Familiarity with WordPress, Flickr, Photoshop, Canva

Desired Attributes

  1. Takes pride in producing excellent work
  2. Proactive problem-solver
  3. Follows through
  4. Demonstrates respect for others
  5. Responsible
  6. Dependable
  7. Kind
  8. Passionate about our mission

Please email a cover letter, resume and completed employment application to jobs@bigmentoring.org. Include exact job title in the subject line of your e-mail. No phone calls please. BBBS is an equal opportunity employer.

Resumes without cover letters will not be considered.

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